We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

View full return policy

Please see the compliance information specific to this product outlined below.

The following information is provided by the independent third-party retailer selling this product.

Manufacturer
The following information outlines the contact details for the manufacturer of the relevant product sold on Fruugo.

• Shenzhenshi Qiluoxiang Keji Youxian Gongsi
• Shenzhenshi Qiluoxiang Keji Youxian Gongsi
• Bantian Street, Longgang District
• Room 18F1811, Building A, Xintianxia Bairuida Building, Vanke City Community
• Shenzhen
• CN
• 518129
• [email protected]
• 18676060587
• https://www.fruugo.co.uk/cypress-forest-shop/m-23075

Responsible Person in the EU
The following information outlines the contact information for the responsible person in the EU. The responsible person is the designated economic operator based in the EU who is responsible for the compliance obligations relating to the relevant product sold into the European Union.

• Yating He
• E-CrossStu GmbH
• Mainzer Landstr.69, 60329 Frankfurt am Main, Hessen
• Hessen
• DE
• 60329
• [email protected]
• +49 69332967674
• https://www.fruugo.co.uk/cypress-forest-shop/m-23075