No Additional Cost: You pay nothing for repairs. Parts, labor, and are included. Coverage from date: The plan starts on the date of . Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer's ends. 24/7 expert support: Real experts are available around the clock to help with setup, connectivity issues, troubleshooting, and more. Easy claims process: File a claim online or by phone. Most claims are approved within minutes. If we cannot the product, we will either it or provide compensation equivalent to the of your covered product. Eligibility and exclusions: The plan must be purchased with the product or within 30 days of the product . Preexisting conditions are not covered. Use scenario: Smartphone screen cracks after a drop, but is covered from day one, with or replacement provided under the plan. Scenario: A laptop experiences an accidental spill; the plan covers the resulting damage. Scenario: After the original manufacturer's expires, the device experiences a malfunction that falls under plan coverage, with a or replacement option available.